Questions

Frequently Asked Questions

How long until I see results?

Most customers notice visible results within 4-8 weeks of consistent daily use.

Are ViveLab products safe for all hair types?

Yes. All ViveLab products are formulated to work for all hair types — straight, wavy, curly, fine, or thick.

Are the products free from harmful chemicals?

All ViveLab products are sulfate-free, paraben-free, and made with naturally derived active ingredients.

Can I use the hair serum and lash serum together?

Yes, they're designed to complement each other as part of your daily beauty ritual.

Do you deliver to Jordan and Lebanon?

Yes! We deliver across Jordan and to Lebanon. Free delivery in Jordan on orders over 50 JOD, and in Lebanon on orders over 35 JOD.

What is your return policy?

We accept returns within 14 days of purchase for unopened products in their original condition.

How do I contact you?

Reach us through our Contact page, or message us directly at beautyrituals.co.